NudgeDocs

My profile

Set your name and photo, choose which emails Nudge sends you, pick your language and theme, and define your working hours.

Settings › My profile holds everything that is yours alone: how your teammates see you, what Nudge tells you about, how the app looks for you, and when visitors can book a call with you. Every member can open it, whatever their role.

Identity

The Identity block sets how you appear to your team and in the agents' messages.

  • Change photo: upload a JPG, PNG or WebP image of 2 MB at most. The upload starts as soon as you pick the file.
  • First name and Last name: click Save to apply. Your name is updated in this workspace and on your account, so it is the same in every workspace you belong to.
  • Email: locked. It is the address of your account. If you signed in with Google or Microsoft, it comes from that provider.

If you signed up with Google or Microsoft and never set a name, Nudge pre-fills your first and last name from the name on that account.

Notifications

Nudge emails you about events that concern you. Each switch saves as soon as you click it. Anything switched off is never sent.

NotificationWhen you get it
An agent sent a messageAn agent sent a message on your behalf while set to "Acts and tells you"
An agent booked a meetingA meeting was booked with you, with the brief before the call
A prospect didn't show upA prospect missed a meeting with you. The follow-up is already drafted
A meeting was cancelledOne of your meetings was cancelled and the slot is free again
An outcome was recorded on one of my callsSomeone recorded a result (sale, no sale, follow up) on one of your calls

Display

These settings apply to you only, on the device you are using.

  • Interface language: Français, English, Deutsch or Español. This changes the language of the app for you. It does not change the language your agents use with visitors, which is a workspace setting (see Workspace settings).
  • Theme: Light, Dark or System (follows your device).

My hours

My hours are the hours during which visitors can book a call with you. A day marked Off offers no slot.

Set each day

For each day of the week, enter a start time and an end time, or tick Off. If you never set your hours, Nudge uses Monday to Friday, 9:00 to 18:00.

Save

Click Save. The new hours apply to the slots offered from then on.

Hours use the workspace time zone set in Settings › General. A manager can also edit your hours from Settings › Team (see Team and roles). Slots also depend on your connected calendar and on your forms' scheduling rules: see Forms and scheduling.

Password

If you sign in with an email and a password, change it here: enter your Current password, a New password (8 characters minimum) and Confirm password, then click Update password.

Changing your password signs you out of all your other devices.

If you sign in only with Google or Microsoft, manage your password with that provider.

Session

Sign out ends your session on this device. You stay signed in on your other devices.

FAQ

On this page